Subject: Analysis of Tata’s Case

TCS and the Utilization of Low-Cost Local Talent

TCS went to the market to find low-cost local talent to offer them a chance to put the skills they had learned in school and college into practice. TCS hired recent grads and gave them additional training in an effort to give customers the finest goods and services possible. In order for the graduates to gain the required experience, the organization also looked for short-term projects abroad. The company also has well-established work principles and ideals, as well as comprehensive training programs. The availability of numerous international customers, students had an access to travel and benefit from the technical and engineering expertise. The end result is to develop a broad network of qualified technicians and engineers and managers (p.2-7)

Success of TCS

The success of TCS is dependent on the rich talent source which it utilizes to foster innovation. In that respect, TCS has become the largest employer of students graduating fresh from college. It has furthermore developed an institution that is used to train its recruits to become fit to serve in various capacities including management. The success of the corporation is also dependent on its reputable and strong cultural values, ethical values, and principles of doing business in the software industry. It managed to score the eleventh position in 2007 as the largest organization by revenue globally (p.3).

Leadership at TCS

Leadership at TCS begins at the identification and recruitment of professionals into its mainstream. It has links and connections with many of the Indian colleges and universities to tap into the low-cost large pool of local talent. The recruits have to go through a stringent examination and testing process and then put through TCS’ company-specific training. Leading industry professionals are also incorporated into the team to provide experience for the new staff members (p.7-10).

Pros

Creating more employment opportunities for fresh graduates. Moreover, the low-cost strategy accords the graduates an opportunity to exercise and experience what the industry looks like. For the company, it cuts the costs incurred in production activities as well as increasing creativity and innovation by tapping the local talents (p.12-13).

Cons

The low-cost strategy ensures that the graduates do not get compensated enough for the efforts they put towards the success of the company. Whereas it is expected that the employees benefit much, the company benefits greatest at the expense of the workers (p.12-13).

TCS’s Expansion and Future Ventures

Currently, TCS offers consultancy and software engineering services to the local market in India and international markets such as China and the US and UK. Despite doing so well in IT and communication industry, it is important for TCS to venture into hardware business which is well paying. Also increasing the scale of investing in business intelligence, enterprise solutions and infrastructure services since they are fast growing sectors (p.15).

Design Based Thinking at TCS

Design Based Thinking at TCS will help very much in bringing innovation aboard. Innovation begins with the identification of the needs and requirements of customers and therefore, these unmet needs would form a basis for spearheading innovation as well as a competitive advantage. Design Based Thinking also inspires transformation and change which can help push the agenda of TCS forward. Relying on the low-cost human resource pool, the company can effectively innovate and creatively produce product and service mix for the benefit of clients.