Service Learning Strategy

Teachers use service-learning to merge community service and the classroom learning experience. Students are expected to engage in programs with the goal of learning a range of skills, such as problem-solving and organizing skills, while doing community service.

The students discuss what they have discovered, and in that situation, they come upon areas that need to be addressed, such as noise, and they must find out ways to minimize the cause. The goal of service-learning is to help the students gain an understanding of their civic responsibility and how they can use the knowledge gained to have a positive influence on the future.

A service learning that integrates the use of community services can give satisfaction to the quality of learning that the student receives hence develop careers and enhance community relations.

Annotated Bibliography

• Berman, S. Service Learning: A Guide to Planning, Implementing, and Assessing Student Projects. New York: Skyhorse Publishing. 2015. Print.

According to the author, the lessons learned are a reflection of what it takes place in the outside world regarding the provision of the service industry. The author motivates students to take lessons on the formation of content, the manner of handling processes, and the application of the acquired skills. The advantages of learning the service strategies is a way of taking the students through a step-by-step process in the delivery of every aspect that regards service delivery under the use of technology at the present. The environment is changing and there is need to have students who have knowledge that will help them tackle the issues affecting the society. They need to develop skills for instance that will allow them solve problems that may arise in everyday situations. Knowledge becomes relevant after it has been applied by the student to solve problems and also make informed choices when confronted with alternatives.

• Boyd, P., Hymer, B., & Lockney, K. Learning teaching. Becoming an inspirational teacher. Northwich: Critical Publishing. 2015. Print.

The time range of the service delivery changes with the availability of the apparatus and other elements used to deliver the service. Some of the methods used to deliver services by the teachers or lecturers to the students when they were young could have been so traditional. Hence, the need for the use of phrases, settings, and age as a way of illustrating the changes in a progressive manner that can help the students learn how to serve different individuals according to age. According to the authors, learning how to teach inspires students and makes them to develop an attitude of giving to the society. Many times, people confuse community service with service learning. The two are different and service learning is more significant because it exposes the students to develop planning and problem-solving skills that prepare them for the future career. They therefore can come up with solutions when exposed to difficult circumstances.

• Diao, Y., & Rosu, D. Maximizing management performance and quality with service analytics. Hershey: Business Science Reference. 2015. Print

Apart from the provision of service, the quality and management of the services matters. The management of every service industry or organization should be equipped with the required discipline within the service industry. Some of the core values in the offering of service include the use of good communication language. An analysis of the service provider in various organizations and industries can be analyzed to establish a major rule that can be used by all service provision industries across the globe. According to the author, adequate consultations should be made to the stakeholders involved to come with sound strategies of improving service delivery. Human beings are prone to make errors and there is need to constantly remind them about the role of maximizing performance to produce an output that creates satisfaction. Creating a conducive work environment also promotes learning and encourages creativity hence generating new ideas that promote outstanding services.

• Dinsmore, T. Disruptive Analytics. Charting your strategy for next-generation business analytics Berkeley, CA: press. 2016. Print

The author examines the role played by students in the society in solving the problems faced by the people. The curriculum of the students requires them to demonstrate the skills acquired from studies in helping the society regain the right direction in the performance of various activities. The role of the interdisciplinary program and the discipline ranges in the urban colleges has ensured that students engage in the provision of service learning to the community. The society has expectations on the students. They expect them to use the knowledge acquired in school to formulate strategies that offer long term solutions to the community. The students are aware of the problems affecting society; they should teach other people about the implications of events such as environmental degradation and come up with measures to reduce pollution. According to the author, the knowledge acquired in schools should be used to answer questions that affect people in society.

• Droge, D. A., Murphy, B. A. O., American Association for Higher Education, & National Communication Association (U.S.). (2006). Voices of strong democracy: Concepts and models for service-learning in communication studies. Sterling, Va: Stylus.

The communication industry has enhanced the quality of service provision due to the innovations in the communications sector. For example, the manner of booking the services can be done online or the placement of requests by phone calls. Hence, the service providers are urged to learn the languages of communication that can help to create a good relationship with the clients and the staff. Technology has played a significant role in improving service delivery and promoting better relationships in business. People can negotiate transactions across regional borders. The business encountering challenges can seek assistance from the experts and therefore find solutions to the problems that hinder growth and productivity. At the present, many problems exist and there is need to do adequate consultation as people have different potentials and skills that can be maximized to produce sound decisions. According to the author communication gives room for people to dialogue and also improve service delivery.

• European Conference on Technology Enhanced Learning, In Verbert, K., In Sharples, M., & In Klobučar, T. (2016). Adaptive and adaptable learning: 11th European Conference on Technology Enhanced Learning, EC-TEL 2016, Lyon, France, September 13-16, 2016, Proceedings.

The author of the book has summarized the proceedings that were held at the 11th European Conference that was featuring technology in enhancing learning procedures. The work has been segmented into a short paper written by the attendants to the conference, posters for the presentation, and the demo papers. The conduct of the program was to enhance accountability of the students to the society after acquiring the skills and knowledge. Technology promotes learning and therefore facilitates knowledge retention that will be used to improve service delivery. Many forms of technology can be used to promote learning and enhance the service delivery. The internet allows people to acquire information that they can use to solve problems. It also facilitates communication by allowing the users to share information and experiences. The platform can therefore be used to generate ideas that will be used to solve the long-term problems that affect the society.

• Gliner, R., Jackson, M., & Lee, W. Education for What? Learning Social responsibility. Green Rim (1st ed.). 2016. Print

The college students have the role of offering back to the community the education benefits after the completion of their courses. In many occasions, the college and university institutions are located in towns where the students get exposed to the latest events and technology in the market. That creates the reason why the knowledge gained must be used back at the homes of the students in improving the lifestyle and setting projects that can help to improve service delivery in the community and the institutions of work. According to the author, the students should use the knowledge acquired to be socially responsible to the community. If they engage in activities that transform the surrounding, then the people will have a better environment that is free from the problems affecting them. According to the author, few progress has been achieved because there exist many problems surrounding us yet majority of the population are educated.

• Griffiths, R. Service Offerings and Agreements: A guide for ITIL® exam candidates. Swindon: BCS Learning & Development Limited. 2014. Print.

Under a better service provision scheme, there must be a well-incorporated structure of the IT system, the making of agreements and offerings that can be a way towards meeting the needs of the customers. Customer satisfaction is a major issue that must be addressed by the service providers. Hence, the author has elaborated the ways in which employees can use to offer quality service under the set structure of the internal management. A certificate of service must be awarded to the best performing service providers to help in the marketing process and improvement of the services offered by the providers. Customers provide revenue for the organizations and there is need to have a team that is dedicated to ensuring the goals of the customers are met. There is need to improve the service delivery by ensuring there is a better business relationship that will eliminate any conflict that may arise from the client customer relationship.

• HEESEN, BERND. Effective Strategy Execution: Improving Performance with Business. [S.l.]: SPRINGER-VERLAG BERLIN AN, 2015. Print.

The author demonstrates the manner in which a leverage exercise can be used to improve the management of service industries. The introduction of an intelligence system in the service industry can bring major changes to management on the strategic point. The officials can be taught on the new tricks brought in by technology advancements. The author and recommendations did towards making the service provided a success have explained the strategies that can be imposed into the improvements in the service industry. The industries provide revenue for the organizations they do not deal in isolation. They depend on the suppliers, the creditors and the community for survival. They should therefore be socially responsible to the stakeholders involved by improving service delivery and promoting an environment that can sustain growth. The organizations should communicate and consult adequately to make sure they implement sound decisions. They should take precautionary measures to ensure their activities do not affect the overall well-being of the community.

• Harward, Donald W. Well-Being and Higher Education. Washington DC: Association of Americans colleges and universities, 2016. Print.

The need for education is to strengthen and to use innovations into the culture of the people and formulate new strategies for handling issues. As much as the lifestyle of the people is majorly attributed to the traditions of the social education plays a major role in the delivery of service and also the management of technical issues regarding the hospitality sector. Education aims to look beyond the cultural norms that might be outdated due to the involvement of technology in the delivery of many service sectors in the world. The students who have acquired higher education should make better and informed choices that will help in solving problems affecting society. The aim of integrating education and service learning is to create an environment that has intellectuals ready to create solutions to the existing challenges. Many difficulties arise because people are not keen to deal with the challenges when they arise.

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Work Cited

Berman, S. Service Learning: A Guide to Planning, Implementing, and Assessing Student Projects. New York: Skyhorse Publishing. 2015. Print.

Boyd, P., Hymer, B., & Lockney, K. Learning teaching. Becoming an inspirational teacher. Northwich: Critical Publishing. 2015. Print.

Diao, Y., & Rosu, D. Maximizing management performance and quality with service analytics. Hershey: Business Science Reference. 2015. Print.

Dinsmore, T. Disruptive Analytics. Charting your strategy for next-generation business analytics Berkeley, CA: press. 2016. Print.

Droge, D. A., Murphy, B. A. O., American Association for Higher Education., & National Communication Association (U.S.). (2006). Voices of strong democracy: Concepts and models for service-learning in communication studies. Sterling, Va: Stylus.

European Conference on Technology Enhanced Learning, In Verbert, K., In Sharples, M., & In Klobučar, T. (2016). Adaptive and adaptable learning: 11th European Conference on Technology Enhanced Learning, EC-TEL 2016, Lyon, France, September 13-16, 2016, Proceedings.

Gliner, R., Jackson, M., & Lee, W. Education for What? Learning Social responsibility. Green Rim (1st ed.). 2016. Print.

Griffiths, R. Service Offerings and Agreements: A guide for ITIL® exam candidates. Swindon: BCS Learning & Development Limited. 2014. Print.

Harward, Donald W. Well-Being and Higher Education. Washngton DC: Association of Americans colleges and universties, 2016. Print.

HEESEN, BERND. Effective Strategy Execution: Improving Performance with Business. [S.l.]: SPRINGER-VERLAG BERLIN AN, 2015. Print