Organizational behavior (OB)

The Study of Organizational Behavior

The study of human/individual behavior in organizational settings, the organization itself, and the interface between an entity and human behavior is referred to as organizational behavior (OB). The environment and the individual have an impact on human behavior (B). As a result, a manager’s management style and the atmosphere he or she creates have an impact on behavior (B). In this instance, the concept analysis of organizational behavior and its factors apply to House of Blues managers. In this regard, the House of Blues’ management shapes the environment for individuals and teams to be successful is by stressing the importance of communication, conducting pre-shift meetings and having an open-door policy - in which they are encouraged to talk about any concerns or ideas they have. Notably, the interactions between the managers and Angie foster meaningful interfaces leading to a sense of self-awareness and mutual understanding. In addition, in the House of Blues, every employee is always ready to jump in if another employee needs help. For example, Joe Spano used to work in the restaurant sector but has now become an assistant general manager. As such, if the kitchen becomes crowded he goes and helps there. They have each other’s backs, which is essential for teams to thrive. This is an example of adaptive task performance.

Fostering an Effective Organizational Culture

Besides, the managers in the organization shape the environment for individuals and teams to be successful by fostering an effective organizational culture that upholds participative leadership, ensures there is a definitive and clear expectation of individual and teams, and creates adequate visions and aids employees to personalize it. When managers focus on building positive relationships with teams and individuals and allow them to grow independent of them, existing organizational teams stay clear on their goal and objectives and as such, become successful. The managers also take into account the ideas of their staff and work together on tasks instead of ordering them to do things or telling them what to do hence allowing decentralized decision making, a situation where the decision-making authority is not vested on one person but instead dispersed within the organization.

The Importance of Rewards and Motivation

The concept of reward is another key factor in ensuring the success of individuals and teams in the House of Blues. The organizational employees are awarded extrinsic and intrinsic motivations. They are given many benefits such as hosting holiday parties and two free tickets to use to go to any two events hosted by the House of Blues of their choosing. Furthermore, what is extremely important is the fact that employees are given credit for their work. These types of motivations form the part of extrinsic rewards. Nevertheless, it is not only through the extrinsic motivation that employees are motivated and as such, but there is also need to incorporate a sense of intrinsic motivation for it to work. Therefore, the intrinsic motivational variables in the company include employees’ love for music and the joy they get working on different tasks. The organizational teams and individuals love what they do, and that is the driving factor that allows them to be so successful. Due to the self-ascription, the employees give to the House of Blues; the managers tend to make them work harder and engage in their tasks and work.

Creating an Inclusive and Enjoyable Work Environment

The House of Blues is recognized for creating an environment where many different people of all different races and ethnicities can drop all their stress and express themselves and enjoy the music and culture that the organization promotes. The culture and atmosphere at the House of Blues create an environment that allows people who love music to come together and work on things they are passionate about. The atmosphere is very laid back and provides the employees with a good environment to work in. They are given a lot of trusts, their voices are always heard, they are invoked with motivation due to their passion for music and many other benefits. Managers make it their mission to provide a safe, fun and enjoyable work environment where the employees come and are heard, and become part of a team to achieve a goal that they are all working towards. All these factors allow the employees to come to work due to the environment that the managers have created for them.

Conclusion

In conclusion, organizational behavior (OB) is the study of the behavior of humans/individuals in organizational settings, the organization itself and the interface between an organization and human behavior. It is a function of individuals and environment and shapes organizational success. Therefore, the leadership of the House of Blues employs a different aspect of OB such as rewards/motivation, culture, decision-making, trust and freedom to foster an environment where individuals and teams become successful.