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Managing a stressful situation can be a complicated process especially if the factor affects both your emotional and cognitive functioning. Ones an individual identifies the best technique in reducing the effects of the problem, it will not only enhance their performance but also increase their relationship building abilities. Notably, one of my worst stressors is conflict at the workplace, especially with my colleagues. It primarily involves disagreement or misunderstanding in the work environment that may result in reduced morale and productivity.
Reducing the effects of conflict at the workplace is a complex process, and in most cases, I have to involve some of my trusted colleagues or the manager in extreme cases. Some of the steps they apply in resolving the disagreement include understanding the problem, establishing a common goal, discussing ways of reaching the objective, agreeing on the best way to address the issue and re-evaluating the method used (Brubaker et al., 2014).
Organizations have a primary role of helping their employees to manage stressful conditions that may affect their output and operation to the institution. The process is necessary for firms as it helps in maintaining a strong company structure, aids in staff retention and talent acquisition identifies any weakness in organizational policies and reduces the chances of unethical practices (Leka et al 2003). These factors will in turn help in improving the overall performance of both the employee and the organization but also in building strong bonds and promoting cohesion in the institution (Lægaard, 2006).
As such a manager has the responsibility of providing a proper working environment to his employees (Manning & Preston, 2003). Since they also monitor the performance of their staffs, they are entitled to help them deal with the different types of stressors that may be affecting them both from the workplace and a personal perspective (Hillman, 2014). This will ensure that they understand some of the complications that might be limiting their employees’ output.
Brubaker, D., Noble, C., Fincher, R., Park, S. K. Y., & Press, S. (2014). Conflict resolution in the workplace: What will the future bring?. Conflict Resolution Quarterly, 31(4).
Hillman, D. R. (2014). Understanding multigenerational work-value conflict resolution. Journal of Workplace Behavioral Health, 29(3).
Lægaard, J. (2006). Organizational Theory-eBooks and textbooks from bookboon. com.
Leka, S., Griffiths, A., Cox, T., & World Health Organization. (2003). Work organisation and stress: systematic problem approaches for employers, managers and trade union representatives.
Manning, D., & Preston, A. (2003). Organizational stress: Focusing on ways to minimize Distress. Cupa Hr Journal, 54, 15-18.
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