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The management is crucial to the organization’s application of the code of conduct. This is true regardless of whether the code of conduct is the corporate policy-based internal code of conduct or the industry-specific code of conduct. Management is crucial in the following areas: implementing sanctions, offering rewards, incorporating the code of conduct into internal corporate policies, educating employees about the code of conduct, and customizing the code of conduct to the organization’s needs (Sabatier & Mazmanian, 1981).
The staff must be effectively informed of the code of effectively. From this to happen, a project communication plan is necessary. This plan ensures that appropriate information is delivered to the appropriate stakeholders in an efficient and timely manner. The communication of the code of ethics must be done at various levels of management. There must be specific segments for top management and those fro the human resource department. Top management shall receive detailed proposed instructions on how to implement the code of ethics and how to incorporate it properly as per industry standards. The human resource department shall receive a simplified copy that is easily readable and understood by the staff. Additionally, the various stakeholders of the companies can read a copy of the code of ethics on their respective company website and social media handles or channels (Project Management Institute, 2013).
There are several important ways to educate the employees on the code of conduct. These range from conducting formal civic education sessions to engaging them on social media sites. Some teaching methods are passive while others are active and interactive. Employee education is crucial so that they are not caught in unpleasant circumstances due to ignorance. The following methods can be used to educate the employee on the ethics and code of conduct. As part of the recruitment process; the new employees are required to study the code of ethics as part of the recruitment exercise. The second method is through posters in the organization at strategic positions that employees can see. The posters must have pictures and graphics that captivate the staff and inform them. Third, is through interactive online experience via the company websites. This is where the employees can have a blog section where they can ask questions for clarifications.
Compliance shall be accessed through observation of the various report rates provided by the companies in the industry. For example, the reports that a company produces regarding the number of employees who breached the code of conduct. Feedback from the consumer is also a proper means of evaluating how well the code of conduct is implemented. For example, when consumers appreciate and note an improvement in quality service provision. This can be an indication that the new code of ethics is functional.
Dealing with change in an organization is often tricky. Change can be intimidating to the staff and management as well. To cope with this change, management has to be willing to teach the staff slowly. This improves their adaptation phase and eradicates the fear of losing jobs which can impede the whole process of learning. Last but not least, the organization must show and explain the relevance of the said changes. This makes the transition a willing one and highly likely to be successful (Maylett, Wride, & Patterson, 2017).
Maylett, T., Wride, M., & Patterson, K. (2017). The Employee Experience: How to Attract
Talent, Retain Top Performers and Drive Results. Wiley; 1 edition.
Project Management Institute. (2013). A Guide to the Project Management Body of Knowledge
(PMBOK® Guide)–Fifth Edition. Project Management Institute; 5 edition.
Sabatier, P. A., & Mazmanian, D. A. (1981). Effective policy implementation. Lexington Books.
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