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By bringing system developers, managers, and users together in specially prepared face-to-face workshops, the introduction of joint application development primarily targeted at reducing miscommunication and producing higher-quality requirements (Hasselbring, 2000). Joint application development sessions are susceptible to the traditional issues that arise during group discussions because they are carried out inside a freely interacting group structure. A group protocol created to assist in resolving issues that are comparable to the issues experienced in joint application development is used to make a case for merging nominal group approach with joint application development. A 24-session lab experiment was used to evaluate the hypothesis. The experiment resulted into professional joint application development facilitators leading the various diverse groups in specifying high-level requirements for the simulated information systems problem (Havelka, 2005).
The results show that joint application development requires the intervention of nominal group technique when group problems are becoming destructive. The findings indicate that there is a need of incorporating the nominal group techniques into the joint application development workshops to help in regulation of group dynamics when it is necessary (Duggan & Thachenkary, 2003). The integration of nominal group technique and joint application development can be important in the reduction of limitations that are associated with group dynamics of decision results. And can help in addressing the problem of user-developer miscommunication to improve the quality of information systems (Duggan, 2003). The neutral and objective measures of joint application development and nominal group technique that impact on the quality of information systems show that when the groups are combined, their process structure tends to curb the negative influences that may be caused by group dynamics during joint application sessions. Hence, improving the quality of the requirements.
References
Duggan, E. W. (2003). Generating systems requirements with facilitated group techniques. Human-Computer Interaction, 18(4), 373-394.
Duggan, E. W., & Thachenkary, C. S. (2003). Higher quality requirements: Supporting joint application development with the nominal group technique. Information Technology and Management, 4(4), 391-408.
Hasselbring, W. (2000). Information system integration. Communications of the ACM, 43(6), 32-38.
Havelka, D. (2005). A User Perspective of Information Requirements Determination Quality. In Advanced Topics in Information Resources Management, Volume 4 (pp. 1-25). IGI Global.
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