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Business reengineering is the methodical process of reinventing a company’s business processes (Jeston, & Nelis, 2014). The business re-engineering process includes the examination and restructuring of the organization’s corporate processes and workflows. It is thus the process by which a company alters its operations in order to achieve its objectives. The business process is a collection of interconnected work activities carried out by the organization’s team in order to achieve the required business goals. The business process describes how work is done in the organization. The aim of engaging in the business process reengineering is to make the business more profitable and efficient and thereby to maximize its profits and customer satisfaction as it focuses on the customer. It ensures that there is constant innovation in the business thus giving them a competitive advantage which can be achieved by advancing from the serial operations to the more reliable concurrent operations. It makes it possible for multitasking thus saving time. Identifying of the organizational goals and purpose is vital in the business re-engineering process as it determines what exactly is needed and should, therefore, be worked on. Analysis of the current business process is also required to realize what should be improved.
Morgan Drygoods
Business intelligence professionals play a crucial role in advising the management of a firm on the set of measures that they and make to improve the quality of their personnel, business processes and products (Isik, Jones, & Sidorova, 2013). Therefore, therefore, the potential consultants from whom business intelligence may be obtained include professional in business data handling and processing, former chief executives of dry goods stores and experienced professionals in the management of family business at a national level. The three characteristics that have been mentioned above are crucial in ensuring that the choice of the business intelligence expert is based on the in-depth knowledge of customer behavior about the drug goods store customers and expertise in business data handling and processing. Understanding of the customer behavior is essential in mainstreaming the activities of the business.
Identify the strategy for organizing business data from Morgan Drygoods over a pertinent time period
The strategies of organizing business data include the categorization of the business into departments. Organization of the company into units helps in the envision of the organization’s future thus assisting in the strategizing and categorizing of the data. The mapping of the flow of products and services of the organization ensures that there is a step-by-step process for how the service delivery and production flows from the initial customer contact to the end. The map provides that the goals and purpose of Morgan Drygoods are met. Organization strategy for the business data includes organizing it in specific locations. Through mapping of the data visualization of the data becomes easily accessible. Data can also be organized alphabetically. Therefore, if one has a general idea of the topic being searched for, then the alphabetical order becomes easy to work with in finding the data. Chronologically arranging the data concerning the time they were formed is helpful in the organization of the business data. The categorizing of the data into the model, price helps in organizing the data and making it easy to be accessed. The Morgan Drygoods will benefit by holding the data in specific categories as it will ensure timely retrieval of the data whenever needed.
Helpful business intelligence
Business intelligence and business analytics are crucial in mainstreaming of the operations of any given company. Additionally, the data in the information systems of the organization need to be taken into consideration in drawing the necessary intelligence needed by the company. The essential business intelligence should aim at business discovery with the intent of increasing the efficiency and productivity of a company. Conducting of feasibility studies is crucial in ensuring that the operations of the company are in line with the behavior of the customers. Additionally, long-term engagements are critical in gathering the customer and staff behavior which can then be used to draw the areas of improvement that are needed within the company. Installation of software within the information systems of the company is further critical in ensuring that necessary data is collected. The analysis of the data that is collected is what is used to bring about business intelligence. The essential software that is needed by the company needs to aim at moderating the expenses that are obtained by the company and affirming the profitability of each business unit such as the sale of computers. The improvement of data management and achieving transparency in the business operations are goals that need to be realized through business intelligence.
Core business processes of the current operation of Morgan Drygoods
The business processes include sales and marketing, accounting, product delivery process, designing products for customers and management process (Chang, 2016). The management process entails the functions such as accounting, human resources management, and administration. The business processes that are run by the organization requires technology to ensure that there is adequate coordination of each business segment. Therefore, there is need to ensure that a management information system runs the business processes. The following diagram shows the core business process obtained from Microsoft Visio:
Describe and explain changes to Morgan Drygoods’ core processes for future success, and indicate the ideal data related to and supporting the new processes
First, Morgan Drygoods need to come up with a management information system that can be used to coordinate the various departments of the company. Second, there is need to establish business units that are headed by line manager. For example, the computing segment of the company needs to be headed by a line manager who has expertise in the IT business to lead such unit. Each business unit needs to be managed interdependently to ensure that the profitable units are maintained while those that are not profitable are either redesigned or eliminated from the business unit operations (Sekaran, & Bougie, 2016). The accounting of each business segment needs to be done independently then consolidated to enable the stakeholders to have a good understanding of the most competitive branches of the company. The chief executive officer of Morgan Drygoods also needs to establish lean management process in their business operations.
Conclusion
Business intelligence is a critical process that facilitates the accomplishment of actionable information through a process driven by technology. Business intelligence is crucial in reducing the process redundancies and unnecessary expenses that are incurred by an organization. The valuable business intelligence has to be premised on relevant data that is used by the management in analyzing the customer behavior and the attitudes that the customers have towards the tasks that they undertake within the company. Some of the core business processes that are addressed by the business intelligence include sales and marketing, accounting, product delivery process, designing products for customers and management process. Furthermore, the choice of the business re-engineering professional who is to be tasked with the consultancy project needs to have experience in managing dry goods stores with a national presence and having in-depth experience in data analytics. The primary objective of the business re-engineering is the identification of the redundant business processes that ought to be weeded out and the business mainstreaming process to bring about profitability within the company.
References
Chang, J. F. (2016). Business process management systems: strategy and implementation. CRC Press.
Isik, Ö., Jones, M. C., & Sidorova, A. (2013). Business intelligence success: The roles of BI capabilities and decision environments. Information & Management, 50(1), 13-23.
Jeston, J., & Nelis, J. (2014). Business process management. Routledge.
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. John Wiley & Sons.
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