Gringo’s Mexican Kitchen

Operations Management in the Service Industry

Operations management is a field that works to elicit the activities that define the scope of a business and its success. The service industry has dominated entrepreneurship necessitating a drift in the normal discourse of business engagement. Restaurants are among the busiest service firms that have a unique operations system. Primary to effective endeavors is the institution of a viable and consistent inventory recording system.

Gringo’s Mexican Kitchen: Quality and Management Programs

Gringo’s Mexican Kitchen is one of the prolific restaurants located within Texas City. The restaurant is known for the indigenous dishes it accords to the customers and the explicit management programs it undertakes to ensure quality is guaranteed. In most setups, the operations involve the purchasing, preparation, service, and clean-up phases. Although there could be more intricacies to this framework, this general outline applies to every enterprise. The interference with any of the processes, especially at the first two stages, interrupts the rest of the cascade and could compromise the ultimate quality.

The Lean Evaluation Process for Problem Solving

Therefore, the lean evaluation process that embraces the six-step approach is ideal for the elucidation of the problems. Subsequently, the approach informs on the importance of the inclusion of the key players in drafting the solutions, testing them, and the final adaptation process. The supply chains management is a formidable component of the restaurant business that needs to be well picked and informed. The basis for this is that communication loopholes underlie several problems. For every impending challenge, the establishment of the tolerance threshold is necessary in devising the course of action to be undertaken. When it comes to crisis management, the response of the administrators has a bearing on the ultimate satisfaction and retention of the customers.