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According to the article under consideration, it is critical to note that most business communications face some type of challenge, which one must be familiar with in order to help alleviate societal problems (Grady, 2009). There are a number of symptoms associated with this scourge in society, and these issues would eventually necessitate the restructuring of the issues deemed significant in assisting the attainment of better results, particularly in matters pertaining to the acquisition of profits and the delivery of services in the end. The major problems discussed in the article include aspects of technology, meetings and the issue based on listening capacity. The first problem in the communication channelling is the aspect of the proper and adequate listening from the parties concerned in the very form of communication in one way or the other (Grady, 2009). Other significant issues that has to be dealt with the communication channels include the factors of cooperation, various mistakes, unsatisfaction, low employee turn out, low productivity, low motivation, blame castings.
For one to help in the provision of the above solutions there is the need for one to definitely take up some form of precautionary measures in order to help reduce such instances (Grady, 2009). To help in the listening problems, it is important to apply the use of survey tools and other boxes of comment to help in restoring the confidence of the customer in one way or the other. The people in leadership roles need to definitely understand the needs of the junior staff within their jurisdiction in a wider scale.
References
Grady, D. (2009). Foreign ways and war scars test hospital. New York Times.
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