Communication in an organization

Data transmission and reception

Data transmission and reception between individuals or locations is referred to as communication. A sender and a receiver are required in order to improve communication. Given the number of operators and the number of decisions that must be made, this process is quite complex. Following are some steps in the procedure: The message is encoded by the sender, sent over their chosen channel, and then received by the recipient, who occasionally sends it back to them after decoding it. A message’s sender is that person (Sallis, 2014). The communication process is significantly impacted by the communicator’s attitude. If the message is received negatively. Therefore the sender must have a positive attitude when giving out the message. In addition, a sender is supposed to be sensitive in that the massage being communicated should make sense and also be the right one for that particular person. The message refers to what is being transmitted, that is the content. As much as possible the message should be interesting suitable and relevant to the audience. The channel is the medium used in delivering the message to the audience.

Handling barriers to communication as a manager

To handle barriers to the communication as a manager involves identifying the cause for the barriers and looking for possible ways to handle them in the process. There are various tools employed for communication in organization. They include discussion for, social internet, video and audio tools, body language and chat rooms.

Discussion with employees

In addition to that, having a discussion with your employees can really do more good the organization’s wellbeing, you will hear from them directly and vice versa thus smooth running. In terms of social internet like Facebook and What Sapp will enable those workers who fear facing you directly air their views out without fear and intimidation (Sallis, 2014). On the other hand, using video and audio helps addressing the workers even in your absentia, you can set up a place where workers can reach easily and access the information.

Personal barriers

Personal barriers basically refer to the things that are minor to both the sender and the receiver and can interfere with their communications (Lapointe & Beaudry, 2016). They include emotions, attitudes and behaviors towards others also affect proper communication in an organization, it starts right away how you carry yourself while communicating. The attitude you put on while interacting with the workers really matters a lot. The emotions that you will have as a manager will really determine communication and also behaviors towards workers affect communication. As a manager you should ensure that you have a proper rapport with your workers, this will create an environment for communication.

Physical barriers

Physical barriers comprise of organizational ecosystem and internal organizational problems such as notice. Ecosystem means the atmosphere that surrounds the sender and the receiver of the message sent (Miller, 2014). Examples include the attitude, room size, room/wall color, temperatures, sitting arrangement. They always affect the way message is received. Therefore as a manager you must ensure that the physical environment is conducive to the workers for proper communication. For instance the room should be well arranged, the temperature should also be appealing for the workers to concentrate properly. The working conditions like office rooms, sleeping rooms, and other physical needs have to be provided to ensure physical barriers are eliminated.

Semantic barriers

Semantic barriers affects the communication in an organization. The word ’semantics’ originates from the Greek word, ’semantikos’ that basically means ’significant’. Therefore, semantic in communication directs to the significant meaning of words (Lapointe & Beaudry, 2016). Semantic barriers refer to the difficulties present in communication which are caused by misinterpretation of various words. The major cause of semantic barrier includes the aspect of allness. Allness means the likelihood of people to assume and generalize things towards a particular meaning without any consideration of the subject that are being dealt with. In addition, the way of pronunciation and writing of words really affects communication (Miller, 2014). For instance someone might be intending to say message but rather says massage thus the meaning of the communication will be altered. Therefore, allness may be dealt with through; avoiding labeling which refers to preconceived ideas about a situation. As a manager, shunning from things that describe certain ideas and situations which helps others to admit and agree to other points of view and perspectives. For instance, some important data may be left out in description of certain aspects or ideas and mostly the information that is usually left out is seen and interpreted in the different ways according to different people and behaviors (Miller, 2014). As a manager, this is a very crucial issue and thus it is better to avoid it.

Process barrier

In managerial work, there is also need of ensuring that process barrier does not occur in the institution. Process barrier involves all parts and properties of the perceived artwork of communication (Lapointe & Beaudry, 2016). It entails a larger composition of communication barriers and therefore in order to create a better and advanced institution, it is important to get rid of it. As a manager, listening selectively, developing empathy which entails putting yourself in a similar situation and lastly making a follow up to ensure everyone has understood the message the way you wanted it to be conveyed.

Conclusion

In summary, communication perfection must be something that every manager and the organization ought to achieve. However, the management and the culture of the organization also matters in that it’s the manager who should work tirelessly to ensure there are no communication barriers in order to create a cohesive environment. Communication barriers are the most problems experienced in many organizations and failure to deal with them affects both the internal and external surroundings of the institution. By doing all these, it will be easy to achieve the aimed goals and provision of quality services to the customers.

References

Lapointe, L., & Beaudry, A. (2016). The Role of Organizational Internal Communication on Individuals’ Reactions to New Information.

Miller, K. (2014). Organizational communication: Approaches and processes. Nelson Education.

Sallis, E. (2014). Total quality management in education. Routledge.