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A high leadership human capital resource was available at Boston Consulting Group. As a result, Richard Lesser, the CEO, concentrated on developing a solid strategic strategy that would strengthen the company’s ability to compete. The HR department also made sure that the company has the right employees to carry out different tasks based on the four levers of personnel quantity, transformation and management, personnel quality, and personnel expenses.
The foundation of the operating culture is the promotion of innovation among all organization employees. Thus, in order to create new businesses, unique concepts are generated that outweigh the dangers in the operations. The elements of organization also support combinatorial play where innovative and creative measures are combined in the operation culture. There is also support of diversity of thought with a strong tolerance of failure and ambiguity while looking at long-term achievement.
BCG holds the pillar of integrity. As such, the capabilities of this firm are represented in a honest manner where confidentiality is observed by focusing on the information from the client. This ensures that right and wrong deeds are separated. There is also respect for individual growth, client beliefs, talents, alumni, colleagues, recruits and all people focused on ensuring that the firm is ready for its growth and development in the market irrespective of the position. Moreover, the firm recognizes the essence of diversity in the workplace. There are also partnerships, which are established for capacity growth. These include the establishment of the social impact for the business activities.
A key competency at BCG is being result-oriented. As such, a person has to focus on using individual decisions and actions to the intended results. This includes giving priority to the attainment of the objectives for the firm. Another competency is problem solving. It is vital for a person to engage in solving problems of other people, as well as at individual level. It is also vital for the consultant to show energy. Such relates to the ability of working long periods in hard manner, and having stamina at the work place. Moreover, a person should demonstrate persistence by sticking to the selection position or approach to such a time when the desired results are attained.
The company focused on identifying new innovative approaches in a thoughtful manner while maintaining discipline at work in order to accomplish the desired objective. Further, the firm builds on its scope and scale, delivered the investment funds, and attracted talent, which contributed to the attainment of competitor forces investment. A growth plan and strategy was also formulated to be followed by the entire management team of the organization.
The organization structure ensured that the company had a chance of establishing value for the customers while using few resources. As such, the firm was able to focus on its processes, which increase the value for customers. It was less structured. The preferred is the less structural one since it ensures that it is possible to use the lean structure as a means of translating the strategy of the business to a powerful strategy for the people.
The organization structure is an open complete system. As such, it has the basic unit, which are several entitles that include people, policies, value, practices, processes, and culture. These are further broken down to form sub-systems. There are also clear links to the external environment.
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