About Information System Management

Everyone in the business setup

From those who pay bills to those who employ, makes use of management information systems in some way. A supermarket, for example, could utilize a computer database to track which products sell the best (Galliers & Leidner, 2014).

Similarly, a music store can use the equipment database to offer their wares online. People, technology, and organizations are all studied in management information. But, it is not worth much if it does not aid the intended purpose. The core objective of information technology must be to improve the operations of the company and to have systems in place that serve the needs of the staff, managers, and the customers. The objective of this paper is to analyze the application of management information system across the different departments in aviation-related enterprise and how they could benefit from the utilization of MIS.

Benefits of Information Systems

Sales and Marketing

With the ever-increasing competition and expansion of the market, the amount of data and information needed by aviation organization is profound. Therefore, there is a need to establish a marketing information system. The department must, therefore, embrace organized data collection because organizing data gives the data meaning. MIS assists in organizing the database hence improving productivity. Adopting MIS in the marketing department is the best way avoid the crisis in the organization. The staff can analyze market share and view its performance in the past. It also helps in keeping tracks of profits and margins hence assisting the company to know the direction of the organization (Laudon & Laudon, 2004).

Human Resource

The most beneficial role of MIS in the human resource department is the ability to improve the productivity of the employees. The systems are highly detailed and developed to speed up the efforts of employees in numerous ways. Works that may require many hours of labor will be completed very easily and quickly. The MIS can also improve productivity in financial management through the processing of the payroll duties. Moreover, many tasks in the human resource are highly regulated, and even a small error in the department could result in some legal issues such as financial loss in the company. The solution for these problems is for the department to adopt MIS (Galliers & Leidner, 2014).

Information Technology

MIS in IT development because it gives the department the room to conduct further research on the already available systems and to see how to improve their efficiencies. If this happens then, the benefits will also reflect on other departments, as the organizations will have a platform to explore and develop new ways of doing business. It is because new technology will change the flow of information making it possible for more people in various departments to access.

Maintenance

The informal motto for most maintenance teams is safety first. Therefore, having MIS in the department helps them to inform workers of safety updates more easily. The staff is capable of integrating safety records such as video, pdf, or any document with asset management. As a result, if new guidelines are updated then the worker will only go to asset and view the update (Laudon & Laudon, 2004).

Operations

Most MIS systems are concerned with planning and control of the organization, and this is what activities entail. There are elaborate systems that assist in the operations process. For instance, the motor manufacturer will have in place a system that provides information for the workers concerning what needs to be done on a particular batch of material (Galliers & Leidner, 2014).

Reservations

Booking systems are merely suitable for serving customers. They have the capability of minimizing the workload of the organization through handling all the aspects of the booking. The system also helps individuals to cut down the intermediaries as long as they have the portal on their website.

Benefits of Decision Support System and Key Performance Indicator

Decision Support System is a computer program that to do the analysis of business data and makes it available for business users to make decisions more quickly (Laudon & Laudon, 2004). DSS enables the managers to obtain and manipulate information in the process of making decisions. The system also serves in the operations and planning levels of an organization that might be rapidly changing and are not unique (Galliers & Leidner, 2014). The decision support system is developed to bring solutions to problems faced by managers in the airline industry. For instance, the aviation sector in America developed a DSS that helps in deciding how to set prices for each seat so that the plane id is filled and how much to overbook hence maximizing profits. It helps in speeding up the decision-making process as well as increasing the organizational control.

Similarly, key performance indicator acts as a quantifiable value that reveals how capably the company is realizing its business goals.

High levels KPIs may center on the overall performance of the venture while the low KPIs focus on courses in sections such as sales, marketing and sometimes support or call center. The KPIs are used by the organization to monitor measure and manage the performance of the employees and the organization as a whole. They give the group the room to visualize what needs to be done to improve the team. KPI put emphasis on aspects of the organization that are critical for the current and future success of an organization (Laudon & Laudon, 2004).

Example DSS brought in place by vendors include the RISKTURN

(Galliers & Leidner, 2014). It is an innovative cloud solution that focuses on cash flow planning that is risk-based. It provides a simple surface for building a probabilistic business forecast in five steps. Powernoodle is also an example of DSS provided by vendors that help the organization in the process of decision-making. It leverages the cognitive behavioral science to reduce barriers to the decision. On the other hand, an example of KPI offered by vendors is employee learning and growth KPIs. It entails the number of procurement staff with certifications. The KPI also applies to formal classroom training as well as the participation of the employees in professional bodies (Laudon & Laudon, 2004).

However, it is dangerous to depend too much on the decision support system

Because several uncertainties are associated with DSS. It makes it difficult to quantify all the data, especially when using RISTURN software. Simply as a user, it is difficult to know the assumptions that were put in place by system developers during the time of development. Similarly, some KPI software just charts visualizations, which are not capable of delivering when needed. The businesses are also continuously evolving hence the rapid transformation of the KPIs and employee learning and growth KPI is not an exception.

Solutions with Competitive Advantage

Solutions enable the growth of customer powers if they are in a position to switch to products of the competitors and services. Through solutions, the competitive advantage of a company is attained as it enables the reduction of cost, raising barriers to market entries as well as the enhancement of services. Through solutions, the organization can form alliances that will help in the dominance of the market (Laudon & Laudon, 2004).

Solutions with Influence Strategy

Systems and solutions are the platform through which generation, organization, and harvest of output are made in a given business set up. Through solutions, an influence strategy is attained as new management techniques and systems are designed with the objective of having a far-reaching impact on organizations internally and outside the organization such as embracing the corporate social responsibility.

Solutions with Organizational Performance

Solutions and information systems provide the organizations with the capabilities of surviving in the competition century. Organizations embrace rapid decision-making systems to help in their performance as well as meeting the demands of high fluctuating market prices. The management information systems or the solutions facilitate the provision of services as well as the overall growth of the company hence enhancing organizational performance.

References

Galliers, R. D., & Leidner, D. E. (2014). Strategic information management: challenges and strategies in managing information systems. Routledge.

Laudon, K. C., & Laudon, J. P. (2004). Management information systems: Managing the digital firm. New Jersey, 8.